May 01 (24 days ago)
Alkatronic availibilty
When do you expect to have more Alkatronics in stock? Is it possible to pre-order? Thanks! Our buyers are telling us that the manufacturer informed us that we will get a new shipment in a month. A...
Apr 30 (25 days ago)
Shipping cable to Australia
Hi, I need a Reef Octopus VarioS/RODC Controller Extension Cable (SKU: ROP-VAR-XTNSN) and it seems you are one of the only places I can get it. I'm in Australia, can I order this part from you? Than...
Apr 16 (39 days ago)
Free Shipping?
Your sites says Free Shipping for orders over $50, but there is no free shipping option when checking out. It is adding over $15 to my total price no matter what shipping option I choose. Am I missi...
Mar 01 (2 months ago)
ship to Italy
do you ship to Italy No we do not. could you please tell me a dealer in italy or at best in europe? thanks We are US distributors and we are not manufacturers. If you are looking to purchase a produ...
Dec 19 (5 months ago)
Sales in the UK
Please direct me to who i can buy your products from in the UK thanks Marc What product are you referring to? IceCap ATO Kline filter when it comes out KH guardian Waveline wavepuck Thanks Marc We a...
Dec 18 (5 months ago)
phone number
need to talk to regrster product To register the product please visit the following link: If you have issues with uploading proof of purchase you can s...
Oct 26 (6 months ago)
Icecap Dosing Pump
I see the icecap dosing pump is discontinued. is the dosing pump going to be replaced with another one or will the company no longer going to sell dosing pumps.
Oct 23 (7 months ago)
ClariSea SK-15 Fleece Filter
Is this product still available? If so where in Canada or the the US is it available to order? It is not available yet. It will be available towards the end of the summer. When will the ClariSea-SK...
Sep 28 (7 months ago)
Accuracy of the KH Guardian.
The website says the accuracy is 0.1Dkh but the manual says .33Dkh. Which one is correct? The KHGuardian can test in increments of 0.1dKH but it's continuous accuracy is .33dKH. Hello, how many versio...
Aug 24 (9 months ago)
Icecap 15 reef sump
I just purchased an Icecap 15 sump thru However, it came without an documentation whatsoever. Is there a user manual available that I can use? No it does not but we do have lots o...
Jul 10 (10 months ago)
Received the wrong items in my order
Order #100012258 I ordered 4 replacement LED pads and 4 120 degree reflectors and received 7 LED pads and only one reflector. What do we need to do to fix this issue Sorry. Please submit a support tic...
Jul 10 (10 months ago)
Canadian buyer
Hi there I live in Alberta Canada and i am interested in you Coralvue od400 overflow box I was just wondering if you ship to Canada and do you take visa or pay pal Thx for your time Yes you can purch...
Jul 07 (10 months ago)
Checking stock on ROP-150LID-K
Do you know when this lid ROP-150LID-K, will be back in stock? Or is there somewhere else, I can order one. Thanks Brian Sorry, we do have stock the red ROP-150-R lids and have updated the website t...
May 22, 2017
Billing Address from a Different Country
Hi, I'm trying to order a replacement LED pad for my Maxspect Razor. My credit card is registered in Brazil but I would like to order it to an address in Pennsylvania, is it possible? No, you will nee...
May 02, 2017
Shipping cost to uk
Hi, I can't seem to find a distributor in the UK for the khg, do you ship directly, cheers
Mar 06, 2017
Want to order: 1x KH Guardian Pro Alkalinity Controller 5x KH Guardian Reagent Do you guys ship to sweden? No. You will need to contact a distributor near you.
Feb 11, 2017
KHG presale
I have purchased a KHG through the closed release pre-sale. Order number 100010497. Two part PH probe cabration requirements are stated within the instruction manual downloaded from your website. Yet ...
Jan 30, 2017
International shipping to Australia?
I would like to be able to order via this site. What are your shipping requirements to Australia? Thanks. Sorry, we do not ship to Australia. All of the products that CoralVue offers are already avail...
Jan 23, 2017
local aquarium club support 280
I am contacting you on behalf of the Heart of America Aquarium Society. Our club has is entering its 67th year in existence in 2017 so we know how to adjust with the times. HAAS is an all-inclusive Aq...
not commented yet
Jan 11, 2017
So i have a pump (still brand new) that worked back home and due to voltage does not work anymore in Canada as its a 220 to 240v pump. Today i decided to finally install the skimmer and remembered the...