Terms and Conditions of Warranty:
All product warranty is under the discretion of Vue Technology. Vue Technology reserves the right to void any warranty if improper use of the product is found; such as water damage, saltwater corrosion, salt creep, excessive heat due to improper installation, electrical surge, power failure, and improper maintenance. Vue Technology reserves the right to void any warranty if improper modifications are made to any skimmer pumps. Vue Technology does not cover personal injury, personal loss, or damages associated with the use of these products.

Returns and Replacements:
All warranty repairs are performed by Vue Technology.  Please contact Vue Technology for a Return Authorization number when sending a warranted product. Please package the returned product with peanuts, bubble wrap, or other proper packing material. Also include proof of purchase and a note with the problem and your return address information. Once we receive the product we will repair or replace it and send it back to you in a timely manner. All items are returned via Fedex Ground or US Post Office. If you would like it overnight or second day please contact us for pricing. Please send the product to:

Vue Technology
Attn: Returns
38190 Commercial Ct.
Slidell, LA 70458

Please make sure your return address and RA number is on the box.

*To our distributors: If any of your customers have warranted Octopus products, they must go through Vue Technology as we will not accept used skimmers, reactors, or pumps.

Lighting

Coralvue Ballast Warranty – Not including the T5 ballast: 3 years
All of our new UL approved electronic metal halide and VHO ballasts come with a 3 year warranty. Vue Technology warrants against defects in the product for 3 years from the original date of purchase at retail. The warranty is non transferable.

Coralvue Bulb Warranty – Including metal halide and T5 fluorescent bulbs: 30 Days
Vue Technology warrants against defects in the product for 30 days from the original date of purchase at retail. The warranty is non transferable.

Coralvue T5 Warranty – Includes T5 kits and T5 ballast: 1 year
Vue Technology warrants against defects in the product for 1 year from the original date of purchase at retail. The warranty is non transferable.

Coralvue High Warranty – 6 months
Vue Technology warrants against defects in these products: LB reflectors, LB pendants, Fans, Float Switches, parabolic reflectors, and Sun pendants for 6 months from the original date of purchase at retail. The warranty is non transferable.

Reef Octopus

Octopus Warranty – Excludes Extreme, Hurricone, and Super Reef: 1 year
Vue Technology warrants against defects in these models: NWB, DNWB, DDNW, TDNW, HOB’s(except 800s), calcium reactors, OTP pumps, and other acrylic Octopus products for 1 year from the original date of purchase at retail. Warranty covers the skimmer/reactor and the pump. The warranty is non transferable.

Octopus Extreme Skimmers Warranty –Includes skimmers with Sicce pump: 1 year
Vue Technology warrants against defects in these products: EXT160, EXT200, EXT250, EXT350, and BH800s for 1 year from the original date of purchase at retail. Warranty covers the skimmer and the Sicce pump. The warranty is non transferable.

Octopus Hurricone Skimmers Warranty – Skimmers: 1 year / Askoll pump: 1 year
Vue Technology warrants against defects in these products: CAT1, CAT2, CAT2E, and CAT3(skimmer only) from the original date of purchase at retail. The Askoll pumps are warranted for 1 year. The Hurricone skimmers, custom volutes, and custom pinwheels are warranted for 1 year. The Hurricone Cat 3 pump is a Reeflo Orca pump warranted by Reeflo. The warranty is non transferable.

Super Reef Octopus Skimmers Warranty – Skimmer/Reactors: 1 year
Vue Technology warrants against defects in these products for 1 year from the original date of purchase at retail. Warranty covers the skimmer and reactor only. The warranty is non transferable.

Bubble Blaster/Water Blaster Pumps Warranty – 3 years
Vue Technology warrants against defects in all pumps for 3 years from the original date of purchase at retail. Warranty covers Bubble Blaster and Water Blaster pumps included with the Super Reef Octopus skimmers and reactors. The warranty is non transferable

High Seas Powerhead Warranty –1 year
Vue Technology warrants against defects in the product for 1 year from the original date of purchase at retail. The warranty is non transferable.